FAQ Ordering & Payments What payment methods do you offer? Do I have to pay extra taxes, fees or import duties when I order from paulaschoice-eu.com? Can I make changes to my order after I’ve placed it? View all Shipping What are your shipping costs and delivery times? How will you ship my order? What do I need to know about how my order will be shipped? View all Returns What is your product guarantee / return policy? How do I return an order? View all Online Security How can I be sure that this site is safe and secure? Is it safe for me to enter my credit card number when I place an order? View all Product Questions Do you test on animals? Which products are vegan? Why aren’t all Paula’s Choice products available in the EU? Why don't you sell the entire Paula's Choice makeup line? View all Website Assistance I am having difficulty with the website? I have an account registered on your site, but after I login it keeps saying I have entered an invalid email/password combination. Why is it not letting me login? Do you use cookies? Can I still shop paulaschoice-eu.com if I turn off my cookies? View all